Privacy Policy

Overview

Intersect Hospitality ("we", "us", "our") respects the privacy of everyone who visits this website or reaches out to us about a project. This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have.

Information we collect

When you use the chat assistant on this site, book a consultation, or email us directly, we may collect: your name, phone number, email address, the type of service you're enquiring about, and a brief description of your project. We don't collect payment details, government ID numbers, or other sensitive personal information through this site.

How we use it

We use this information solely to understand your enquiry, respond to you, and — where relevant — schedule and prepare for a consultation. We do not sell your information, and we do not use it for advertising or marketing to third parties.

Who we share it with

A small number of service providers process this information on our behalf, strictly to operate the site and respond to you:

• Netlify — hosts this website and stores chat-intake form submissions.
• Google (Gemini API) — powers the free-form conversation in the chat assistant. Messages sent to the assistant may be processed by Google's systems; please avoid sharing highly sensitive or confidential project details through the chat itself — save those for a direct conversation or a signed mutual NDA once we're engaged.
• Calendly — handles consultation scheduling if you book a call with us.
• Microsoft Outlook / Google Calendar — used to manage our own calendar and confirm meeting times.

How long we keep it

We keep enquiry information for as long as reasonably necessary to respond to you and, where an engagement follows, for the duration of that engagement and a reasonable period afterward for our own records. You can ask us to delete your information at any time — see "Your rights" below.

Security

This site is served over an encrypted (HTTPS) connection. Access to stored enquiries is limited to Anthony Aucar as the sole administrator of this site and its connected tools.

Your rights

You can ask us, at any time, to tell you what information we hold about you, to correct it, or to delete it. Email projects@intersecthospitality.com and we'll action your request promptly.

Changes to this policy

We may update this policy from time to time as the site or our tools change. The version in effect is always the one published on this page.

This policy is intended to reflect the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and general international best practice. It is provided for transparency and does not constitute legal advice.