Case Studies

Proven results, real projects.

A look at how we've helped hospitality and F&B concepts move from idea to execution — across feasibility, turnaround, and governance.

Beyond the case studies below, our team has advised on 60+ hospitality and F&B projects at other consulting firms prior to founding Intersect Hospitality.

01

Specialty Coffee & Community Concept — Beirut

F&B Advisory Beirut, Lebanon Dubai, UAE Market & Feasibility Study

A market study and feasibility study for a specialty coffee concept designed to be more than a coffee shop — a place of community. The engagement combined rigorous market research with full concept and financial development.

Roasted coffee beans
A community coffee shop interior with people gathered
Market & Competitive Research
01

Demarcation Study

Mapped a supply base of more than 800 restaurants across Beirut to define the addressable market.

02

Competition Analysis

Assessed the competitive landscape of existing specialty coffee and café concepts in the market.

03

Trend Analysis

Reviewed coffee and F&B trends locally in Lebanon and internationally to inform positioning.

Concept Elaboration
04

Operations

05

Marketing

06

Interior Design

07

Branding & Collaterals

08

Location Search

Approached developers operating several malls in Dubai to secure a location for the concept within their developments.

Financial & Operational Planning
09

In-Depth Financial Analysis

10

Interior Design FF&E List

11

Organisational Chart

Outcome

A complete feasibility roadmap grounding a specialty coffee concept built around community — from market sizing and trend analysis through to concept design, staffing structure and financial modelling.

02

Corporate Governance for a Music School — Dubai

Growth Strategy and Development Plan Dubai, UAE Corporate Governance

Built the corporate governance framework for a Dubai-based music school, developing standard operating procedures across every operational vertical and preparing the legal groundwork needed to expand into new locations.

Instruments set up in a music school classroom
SOP Development Across Verticals
01

Operations Manual

02

Retail Manual

03

Finance & Control Manual

04

Sales & Marketing Manual

05

Human Resources Manual

06

Training Manual

Expansion Readiness
07

Legal Frameworks for Partnership

08

Legal Frameworks for Joint Venture

09

Development Plan and Growth Strategies

Outcome

A governance foundation of SOPs across every operational vertical, paired with the legal frameworks needed to bring the school's model to new locations — whether through partnership, joint venture or franchise.

03

Sushi Cloud Kitchen Turnaround

F&B Advisory Cloud Kitchen Operational Turnaround

A turnaround engagement for a sushi brand operating through a cloud kitchen model, addressing underperformance on two fronts: improving the profitability of the existing operation, and building a new growth path for the brand.

Casual sushi restaurant dining area with staff at the counter in the background
Performance Turnaround
01

Sales Uplift Strategy

Identified and implemented measures to grow sales through the existing cloud kitchen.

02

EBITDA & P&L Improvement

Restructured the cost base to improve EBITDA within the brand's financial P&L.

New Growth Strategy
03

New Business Model Design

Developed a new business model to grow the brand's top line beyond the cloud kitchen.

04

Dine-In Concept Development

Created a dine-in concept to diversify the brand's revenue base.

Outcome

A more profitable cloud kitchen operation paired with a new dine-in concept, giving the brand a second growth channel beyond delivery-only sales.

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